Our Story

About Us

How Aamoon Care started

Aamoon Care did not start in a boardroom. It started in living rooms, hospitals, and NDIS planning meetings where the people running it watched families struggle with providers who talked a good game but fell short on delivery. The founders came from disability support backgrounds. They had worked inside the system long enough to see where it kept breaking down.

The pattern was always the same. A participant would sign up, get a good support worker for a few weeks, then the worker would leave or get reassigned. Communication would dry up. Families would start chasing the provider for basic updates. Eventually, they would switch and the whole cycle would repeat.

Aamoon Care was built to break that cycle. Not with slogans, but with better systems, better training, and a management team that actually answers the phone.

What we set out to do

The goal from day one was specific: build an NDIS provider that treats consistency as non negotiable. That means low staff turnover, proper handovers when workers do change, and a communication standard that keeps families informed without them having to chase anyone.

We started in Melbourne, working with a small group of participants in the Craigieburn and Hume corridor. Word spread mostly through referrals. Families who had been through three or four providers would try us, find that their support workers actually showed up on time and stayed longer than a few months, and start recommending us to other families.

Where we are now

Today, Aamoon Care is a registered NDIS provider (Registration ID: 4-L5WTUFJ) operating across Greater Melbourne and South East Queensland. We deliver daily living support, community participation, accommodation services, life skills development, and plan coordination.

We still hire support workers based on character and reliability first, qualifications second. We still do proper matching between workers and participants instead of sending whoever is available. We still expect our coordinators to know every participant on their caseload by name and situation.

Looking forward

We are expanding our Queensland presence and developing new programs around community participation and independent living skills. But growth for its own sake has never been the point. We would rather support 50 participants properly than 500 badly. If we take on new clients, it is because we have the capacity to deliver the same standard of support we would want for our own families.

FAQ

Frequently asked questions

Aamoon Care was founded by professionals with years of experience in the disability support sector. The company was established to address gaps in service quality and consistency that the founding team observed while working with other NDIS providers.

Demand. We started receiving enquiries from families in Brisbane, Logan, and Ipswich who had heard about us through word of mouth. Rather than turn people away, we set up operations in Queensland to service those areas directly.

Yes. Aamoon Care is independently owned and operated (ABN: 53 670 970 448, ACN: 670 970 448). We are not part of a larger corporate group, which means decisions are made by people who work directly with participants.